Refund Policy

All Sales Are Final

Due to the customized, advisory, and time-based nature of Services:

• All service sales are final

• No refunds, partial refunds, or credits are provided

• This includes but is not limited to:

  • Business readiness assessments

  • Advisory sessions

  • Document review or development

  • Proposal or grant services

  • Business Starter Kit events or Services

 

Missed or Canceled Appointments

Failure to attend scheduled sessions or provide required materials does not entitle the client to a refund or reschedule unless otherwise stated in writing.

 

Exceptional Circumstances

At The Arrai Group’s sole discretion, rescheduling may be permitted for documented emergencies. This does not guarantee service extension or additional deliverables.